Joyería online Pepe Lozano

Joyería online Pepe Lozano

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Product FAQ

I want to personalize my ring!

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We welcome ideas to make the ring more personal for you. Fill out our custom ring form here and we will review and get back to you within 24 hours! Customization fees will be determined based on the extent of customizing. Discount codes may not be applied to custom ring orders. 

Please note that we do not offer inside engravings. 

Does this come with a warranty?

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Yes! All rings are covered by a lifetime limited warranty. Read our full warranty policy here. We do want our customers to be happy with their purchase for years to come, so if you have any issues at all, just let us know and we will be glad to help.

What if my ring doesn't fit?

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We offer a 30-day window for a complimentary re-size.  If you would like to exchange for a different width, or a new design, we're here for it!  For additional info, visit this page